--- title: Check-in Tablet keyboard issue description: Check-in Tablet keyboard issue in Churchteams --- [Skip to content](https://help.churchteams.com/knowledge/check-in-tablet-keyboard-issue#main-content) English Show submenu for translations [More support](https://help.churchteams.com/knowledge/kb-tickets/new?hsLang=en) ![Churchteams Logo](https://help.churchteams.com/hs-fs/hubfs/CT%20Churchteams%20Logo.png?width=320&height=62&name=CT%20Churchteams%20Logo.png) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://help.churchteams.com/knowledge/kb-tickets/new) - [Contact us](https://go.churchteams.com/contact/) [Contact us](https://go.churchteams.com/contact/) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.churchteams.com/knowledge?hsLang=en) 2. [Check-in](https://help.churchteams.com/knowledge/check-in?hsLang=en) 3. [Tablets](https://help.churchteams.com/knowledge/check-in?hsLang=en#tablets) # Check-in Tablet keyboard issue ## Resolving Keyboard Display Issues on Check-In Tablets ### Overview When a check-in tablet’s on-screen keyboard opens, it takes up a large part of the display. If the screen is too short, the keyboard can cover the search box, so the person checking in can’t see what they’re typing. The cause is limited vertical space, and a few adjustments to your setup will give you more of it. ### Recommended Solutions #### 1. Use the built-in touchscreen keyboard Use the operating system’s built-in touchscreen keyboard rather than a third-party or custom one. The built-in keyboard is designed to work with the device’s display and browser, so it resizes and positions itself more predictably when a text field is selected. #### 2. Switch to portrait orientation This is especially helpful on Windows Surface tablets and similar devices. Tablets default to landscape, which is wide but short. When the keyboard opens in landscape, it fills much of the screen’s height. Portrait orientation reverses the proportions, giving you more vertical room so the search box and keyboard can both stay visible. #### 3. Reduce the size of your check-in logo A large logo at the top of the check-in screen pushes everything below it downward, including the search box, which then sits closer to the keyboard or behind it. You have two options: - **Use a smaller logo.** A compact logo leaves more space for the search field. - **Use a background image instead of a logo.** A background image doesn’t take up layout space, so the search box can sit higher on the screen. ### Why This Works All three adjustments serve one goal: maximizing the vertical space available when the keyboard is open. Portrait orientation adds height, and a smaller header moves the search box up. Together, they keep the search box visible so check-in stays quick and easy for your volunteers and families. - [Getting Started](https://help.churchteams.com/knowledge/getting-started?hsLang=en#main-content) - [Resources](https://help.churchteams.com/knowledge/getting-started?hsLang=en#resources) - [People Setup and Data Conversion](https://help.churchteams.com/knowledge/getting-started?hsLang=en#people-setup-and-data-conversion) - [Post-Conversion FAQs](https://help.churchteams.com/knowledge/getting-started?hsLang=en#post-conversion-faqs) - [People](https://help.churchteams.com/knowledge/people?hsLang=en#main-content) - [General](https://help.churchteams.com/knowledge/people?hsLang=en#general) - [Settings](https://help.churchteams.com/knowledge/people?hsLang=en#settings) - [Security](https://help.churchteams.com/knowledge/people?hsLang=en#security) - [Family/Household](https://help.churchteams.com/knowledge/people?hsLang=en#family-household) - [Directory](https://help.churchteams.com/knowledge/people?hsLang=en#directory) - [Merging](https://help.churchteams.com/knowledge/people?hsLang=en#merging) - [Notes](https://help.churchteams.com/knowledge/people?hsLang=en#notes) - [Groups](https://help.churchteams.com/knowledge/groups?hsLang=en#main-content) - [Organization](https://help.churchteams.com/knowledge/groups?hsLang=en#organization) - [Groups: Settings](https://help.churchteams.com/knowledge/groups?hsLang=en#groups-settings) - [Attendance](https://help.churchteams.com/knowledge/groups?hsLang=en#attendance) - [Communicate](https://help.churchteams.com/knowledge/communicate?hsLang=en#main-content) - [Member App](https://help.churchteams.com/knowledge/communicate?hsLang=en#member-app) - [Website Integration](https://help.churchteams.com/knowledge/communicate?hsLang=en#website-integration) - [Mailing Labels](https://help.churchteams.com/knowledge/communicate?hsLang=en#mailing-labels) - [Email](https://help.churchteams.com/knowledge/communicate?hsLang=en#email) - [Text-To-Church](https://help.churchteams.com/knowledge/communicate?hsLang=en#text-to-church) - [Content Pages & Tap Tags](https://help.churchteams.com/knowledge/communicate?hsLang=en#content-pages-tap-tags) - [Giving](https://help.churchteams.com/knowledge/giving?hsLang=en#main-content) - [General](https://help.churchteams.com/knowledge/giving?hsLang=en#general) - [Pledge Tracking](https://help.churchteams.com/knowledge/giving?hsLang=en#pledge-tracking) - [Setup](https://help.churchteams.com/knowledge/giving?hsLang=en#setup) - [Contribution Statements](https://help.churchteams.com/knowledge/giving?hsLang=en#contribution-statements) - [Online Giving](https://help.churchteams.com/knowledge/giving?hsLang=en#online-giving) - [Batches](https://help.churchteams.com/knowledge/giving?hsLang=en#batches) - [Check-in](https://help.churchteams.com/knowledge/check-in?hsLang=en#main-content) - [Text-to-Check-in](https://help.churchteams.com/knowledge/check-in?hsLang=en#text-to-check-in) - [Tablets](https://help.churchteams.com/knowledge/check-in?hsLang=en#tablets) - [Views/Settings](https://help.churchteams.com/knowledge/check-in?hsLang=en#views-settings) - [Setup](https://help.churchteams.com/knowledge/check-in?hsLang=en#setup) - [Troubleshooting](https://help.churchteams.com/knowledge/check-in?hsLang=en#troubleshooting) - [General](https://help.churchteams.com/knowledge/check-in?hsLang=en#general) - [Event Registration](https://help.churchteams.com/knowledge/event-registration?hsLang=en#main-content) - [Registration Attributes](https://help.churchteams.com/knowledge/event-registration?hsLang=en#registration-attributes) - [Settings](https://help.churchteams.com/knowledge/event-registration?hsLang=en#settings) - [Website Integration](https://help.churchteams.com/knowledge/event-registration?hsLang=en#website-integration) - [Fairs](https://help.churchteams.com/knowledge/event-registration?hsLang=en#fairs) - [Volunteers](https://help.churchteams.com/knowledge/volunteers?hsLang=en) - [Reports](https://help.churchteams.com/knowledge/reports?hsLang=en#main-content) - [General](https://help.churchteams.com/knowledge/reports?hsLang=en#general) - [People](https://help.churchteams.com/knowledge/reports?hsLang=en#people) - [Financial](https://help.churchteams.com/knowledge/reports?hsLang=en#financial) - [Groups](https://help.churchteams.com/knowledge/reports?hsLang=en#groups) - [Settings](https://help.churchteams.com/knowledge/settings?hsLang=en#main-content) - [Account Information](https://help.churchteams.com/knowledge/settings?hsLang=en#account-information) - [Accessibility](https://help.churchteams.com/knowledge/settings?hsLang=en#accessibility) - [Notifications](https://help.churchteams.com/knowledge/settings?hsLang=en#notifications) - [User Accounts](https://help.churchteams.com/knowledge/settings?hsLang=en#user-accounts) - [Assimilation / Workflow Automation](https://help.churchteams.com/knowledge/assimilation-workflow-automation?hsLang=en#main-content) - [Saved and Scheduled Reports](https://help.churchteams.com/knowledge/assimilation-workflow-automation?hsLang=en#saved-and-scheduled-reports) - [Workflow](https://help.churchteams.com/knowledge/assimilation-workflow-automation?hsLang=en#workflow) - [Sales](https://help.churchteams.com/knowledge/sales?hsLang=en#main-content) - [Software Upgrades](https://help.churchteams.com/knowledge/sales?hsLang=en#software-upgrades) - [GrowthFinder](https://help.churchteams.com/knowledge/growthfinder?hsLang=en) - [Account Info](https://help.churchteams.com/knowledge/account-info?hsLang=en#main-content) - [Security](https://help.churchteams.com/knowledge/account-info?hsLang=en#security) [![CT Churchteams Logo](https://help.churchteams.com/hs-fs/hubfs/CT%20Churchteams%20Logo.png?width=380&height=74&name=CT%20Churchteams%20Logo.png "CT Churchteams Logo")](http://go.churchteams.com) Copyright © 2025, Churchteams