How do I reset password / email for online giving?

How do I reset password / email for online giving?

The online giving system has an option to email forgotten passwords if people forget their password.  If they don't remember either their email or their password, you can reset both.  Note: The email for online giving is a different field than the email in an individual's member profile.  If someone is getting an "Invalid login information" error, it is likely that they are trying to login with the wrong email.  To reset those, log in as the financial admin and search for the individual.  On their member page, click the blue "More Info" button then contributions.  On that page, find then click the "Online Account" button.  This takes you to the page where you can click to edit both the password and the email address.