How do we set up texting to alert parents during service?
You can still put numbers on the screen if you want, but texting is easier and more personal.
To set up the option to notify parents, go to Check-in > Views/Settings > select a Check-in View you want to enable this for. Expand Section C: Family Check-in Screen Options and select option C10 to "Enable texting feature to page parents via mobile phone."
Note: A parent must have a mobile phone number listed on their profile in order for this to work.
While in the Check-In Settings, expand Section A: Child Security Label Options, and notice you can select options A3.1 and A3.2 to tell the system to include parent names and cell phone numbers on the child tags. If this is something you want to update, select those options and then click the green "Save" to save all the changes you've made.
To Contact A Parent:
If cell numbers are on child name tags, teachers and other adults can text parents directly using their own phone.
Otherwise, once you've enabled option C10, you can go to a Check-In Kiosk, type in the child's name to go to the family's check-in page. On that page, click the text icon to the left of their name, and a pop-up screen to send the text will appear.
