---
title: How to Upgrade the User Interface for the Add New Family button in Check-in
description: How to Upgrade the User Interface for the Add New Family button in Check-in, in Churchteams.
---

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# How to Upgrade the User Interface for the Add New Family button in Check-in

## How to Upgrade the User Interface for the Add New Family button in Check-in, in Churchteams.

### Upgrade the User Interface for Add New Family in Check-in

If a family clicks "New Family" on the Check-In screen and the page looks like the image below, you are using the Classic/Legacy version of the Add New Family Option, located under Section D: Add New Family Options of that Check-In view settings.

![Classic/Legacy Add New Family Option](https://help.churchteams.com/hs-fs/hubfs/Screenshot%202026-11-03%20150404.png?width=670&height=260&name=Screenshot%202026-11-03%20150404.png)

We would recommend using the "Registration Based" Add New Family Option instead, which allows you to use the Registration feature to add a new family.  This gives guests and volunteers a customized and simpler User Interface.  It also allows you to leverage the power of Registrations during check-in.  For example, this registration screen is much more welcoming.

![Guest Registration Form - Parents](https://help.churchteams.com/hs-fs/hubfs/Screenshot%202026-11-03%20151008.png?width=458&height=617&name=Screenshot%202026-11-03%20151008.png)

After the adults register, if they choose to add children, they will be taken to a new screen to register them.  This makes it clear what info you want for adults and what info you want for kids.

![Guest Registration Form - Children / Kids](https://help.churchteams.com/hs-fs/hubfs/Screenshot%202026-11-03%20151205.png?width=431&height=492&name=Screenshot%202026-11-03%20151205.png)

### How to Make this Update:

**Step 1: Create the Registration Group(s) needed for this process.**

**PLEASE NOTE:** When your Churchteams account was created, we gave you a "Guest Registration" (Adult) group and a "Guest Registration - Children" group that already have the settings set up to be used for Check-In. If these are still in your account, we would recommend using these groups and adjusting the questions to fit whatever information you wish to gather. If these have been removed, follow the instructions below for proper setup.

1. Create two separate groups titled "Guest Registration" and "Guest Registration - Children" by going to **Groups & Events \> Create**.
2. Go to the "Guest Registration" group, which will be used to gather adult information, and click the blue **Registration \> Settings** to customize. Here are the key things you will want to make sure to update: 
     1. Section 2: Form Header, Image, & Instructions - Add any instructions to this form that you think families would find helpful. Below is an example of what instructions could be included:
        
        *"We're glad you're here! Please share some information so we can get to know you better.  Enter adult/parent information here, and you can enter child information for check-in on the next screen."*
     2. Section 3: Form Questions - Add any questions you want to gather about parents, such as contact information or other helpful follow-up information like what they want to learn more about, or their connection to the church. You can use our [auto-enrollment feature](https://help.churchteams.com/knowledge/automated-group-registration-based-on-form-responses?hsLang=en) to help with continued follow-up.
     3. Section 4: Form / Event Settings - Find the section titled "Registration Completion Options," and here you will select "Childcare / Secondary registration" and select your "Guest Registration - Children" group. This will make it so that once they register their parent information, it will take them directly to the child form. We would recommend selecting this to be "Optional" if you are going to use this Guest Registration form in other areas of the church besides Children's Check-In. We also would recommend to select "Allow Multi-person Registrations" in case parents want to enter in both of their information.
        
        ![Registration Completion Options - Guest Registration](https://help.churchteams.com/hs-fs/hubfs/Screenshot%202026-11-03%20154430.png?width=464&height=321&name=Screenshot%202026-11-03%20154430.png)
     4. Edit any other information on this page that you would like, including the Follow-Up Communication options, and click "Close" to finish saving these changes.
3. Next, go to the "Guest Registration - Children" group and repeat this process but for the Child form by going to the blue Registration \> Settings. 
     1. Add any needed instructions in Section 2, and edit/add any needed Form Questions in Section 3. Notice that the example child form above the "Child Grade in School" question is a Registration Attribute. You can also use the [auto-enrollment feature](https://help.churchteams.com/knowledge/automated-group-registration-based-on-form-responses?hsLang=en) to auto-register or enroll kids into their appropriate classes, just like you did on the parent form for what they were interested in.
     2. You do not need to select a Registration Completion Option on this page, as it will automatically close out in the Check-In process and take them to the check-in page, or if it is not used in the Check-In process, it will take your guests to your website.

**Step 2: Connect the Adult Guest Registration group to any Check-In View(s) you want to update this for.**

1. In Churchteams, go to **Check-In \> Views/Settings** and click on the name of the Check-In View that you want to change this for. Expand Section D: Add New Family Options and select "Registration Based" as the option.
2. This will make option D8 appear, and use the dropdown to select the Guest Registration group.

![Registration Based Option D8 (Check-In)](https://help.churchteams.com/hs-fs/hubfs/Registration%20Based%20Option%20D8%20\(Check-In.png?width=551&height=195&name=Registration%20Based%20Option%20D8%20\(Check-In.png)

 

**REMEMBER:** *The "Guest Registration" form for the parents has settings that will auto-connect to the "Guest Registration - Kid" form, so make sure to select the Parent form under this option.*

### How this works with Text-to-CheckIn

If you are not familiar with Text-to-Check-In, please refer to our [Knowledge Base Article](https://help.churchteams.com/knowledge/text-to-check-in-overview?hsLang=en) to give you some background.

If a new family comes to church and they text CHECK or CHECKIN to your Text-to-Church number, our system will see this number is not in the system, and they will get a link to directly fill out the Guest Registration form, which will either enter them into the database or search for and match them.

As usual, once an adult has checked in, a text is sent back to them with their family security code for the day.

![Text-to-Check](https://help.churchteams.com/hs-fs/hubfs/unnamed.png?width=282&height=434&name=unnamed.png)

In addition, there is an option to control the page or form that people go to once they have checked in if you want them to be taken somewhere other than your homepage. To edit this, go to **Check-In \> Views/Settings** and select the Check-In View name. Expand Section E: Other Options and under E6 paste the landing page that you want people to be redirected to once finished with Check-In. This might be a digital bulletin, response card, or your website with the latest information.

![Option E6 Check-In](https://help.churchteams.com/hs-fs/hubfs/Screenshot%202026-11-03%20161557.png?width=670&height=82&name=Screenshot%202026-11-03%20161557.png)

If the page that you redirect people to here is a Churchteams Registration form like a connection card, or if the page you take them to links to a Churchteams Registration form directly, the system will automatically fill out the contact information on the form for them.  

![Connect Card Auto-Fill-1](https://help.churchteams.com/hs-fs/hubfs/Connect%20Card%20Auto-Fill-1.png?width=347&height=631&name=Connect%20Card%20Auto-Fill-1.png)

And ALL of this was done when one person in the family simply texted the keyword CHECK.  Everyone is registered for everything they are doing that morning.  And the registrant has landed on the page you want them to see in preparation for and in response to the worship service they are attending.

**NOTE:** If more than one family member registers for anything, attendance is never duplicated.

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