--- title: I cannot find an email template another staff member saved. description: Email templates are saved at the author's security log-in level. But this can be changed so that others can use the template too. --- [Skip to content](https://help.churchteams.com/knowledge/i-cannot-find-an-email-template-another-staff-member-saved#main-content) English Show submenu for translations [More support](https://help.churchteams.com/knowledge/kb-tickets/new?hsLang=en) ![Churchteams Logo](https://help.churchteams.com/hs-fs/hubfs/CT%20Churchteams%20Logo.png?width=320&height=62&name=CT%20Churchteams%20Logo.png) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://help.churchteams.com/knowledge/kb-tickets/new) - [Contact us](https://go.churchteams.com/contact/) [Contact us](https://go.churchteams.com/contact/) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.churchteams.com/knowledge?hsLang=en) 2. [Communicate](https://help.churchteams.com/knowledge/communicate?hsLang=en) 3. [Email](https://help.churchteams.com/knowledge/communicate?hsLang=en#email) # I cannot find an email template another staff member saved. ## Email templates are saved at the author's security log-in level. But this can be changed so that others can use the template too. The email template was likely saved at a higher security level than the one you are logged into. Ask the other staff member who created/saved the template originally to go to **Communicate \> Email \> Templates**, and find the template you are looking for. In the far right column, they are able to click on the Security Level and adjust accordingly. This allows the creator to change the security level for that template. ![Screenshot 2026-04-22 164920](https://help.churchteams.com/hs-fs/hubfs/Screenshot%202026-04-22%20164920.png?width=670&height=393&name=Screenshot%202026-04-22%20164920.png) - [Getting Started](https://help.churchteams.com/knowledge/getting-started?hsLang=en#main-content) - [Resources](https://help.churchteams.com/knowledge/getting-started?hsLang=en#resources) - [People Setup and Data Conversion](https://help.churchteams.com/knowledge/getting-started?hsLang=en#people-setup-and-data-conversion) - [Post-Conversion FAQs](https://help.churchteams.com/knowledge/getting-started?hsLang=en#post-conversion-faqs) - [People](https://help.churchteams.com/knowledge/people?hsLang=en#main-content) - [General](https://help.churchteams.com/knowledge/people?hsLang=en#general) - [Settings](https://help.churchteams.com/knowledge/people?hsLang=en#settings) - [Security](https://help.churchteams.com/knowledge/people?hsLang=en#security) - [Family/Household](https://help.churchteams.com/knowledge/people?hsLang=en#family-household) - [Directory](https://help.churchteams.com/knowledge/people?hsLang=en#directory) - [Merging](https://help.churchteams.com/knowledge/people?hsLang=en#merging) - [Notes](https://help.churchteams.com/knowledge/people?hsLang=en#notes) - [Groups](https://help.churchteams.com/knowledge/groups?hsLang=en#main-content) - [Organization](https://help.churchteams.com/knowledge/groups?hsLang=en#organization) - [Groups: Settings](https://help.churchteams.com/knowledge/groups?hsLang=en#groups-settings) - [Attendance](https://help.churchteams.com/knowledge/groups?hsLang=en#attendance) - [Communicate](https://help.churchteams.com/knowledge/communicate?hsLang=en#main-content) - [Member App](https://help.churchteams.com/knowledge/communicate?hsLang=en#member-app) - [Website Integration](https://help.churchteams.com/knowledge/communicate?hsLang=en#website-integration) - [Mailing Labels](https://help.churchteams.com/knowledge/communicate?hsLang=en#mailing-labels) - [Email](https://help.churchteams.com/knowledge/communicate?hsLang=en#email) - [Text-To-Church](https://help.churchteams.com/knowledge/communicate?hsLang=en#text-to-church) - [Content Pages & Tap Tags](https://help.churchteams.com/knowledge/communicate?hsLang=en#content-pages-tap-tags) - [Giving](https://help.churchteams.com/knowledge/giving?hsLang=en#main-content) - [General](https://help.churchteams.com/knowledge/giving?hsLang=en#general) - [Pledge Tracking](https://help.churchteams.com/knowledge/giving?hsLang=en#pledge-tracking) - [Setup](https://help.churchteams.com/knowledge/giving?hsLang=en#setup) - [Contribution Statements](https://help.churchteams.com/knowledge/giving?hsLang=en#contribution-statements) - [Online Giving](https://help.churchteams.com/knowledge/giving?hsLang=en#online-giving) - [Batches](https://help.churchteams.com/knowledge/giving?hsLang=en#batches) - [Check-in](https://help.churchteams.com/knowledge/check-in?hsLang=en#main-content) - [Text-to-Check-in](https://help.churchteams.com/knowledge/check-in?hsLang=en#text-to-check-in) - [Tablets](https://help.churchteams.com/knowledge/check-in?hsLang=en#tablets) - [Views/Settings](https://help.churchteams.com/knowledge/check-in?hsLang=en#views-settings) - [Setup](https://help.churchteams.com/knowledge/check-in?hsLang=en#setup) - [Troubleshooting](https://help.churchteams.com/knowledge/check-in?hsLang=en#troubleshooting) - [General](https://help.churchteams.com/knowledge/check-in?hsLang=en#general) - [Event Registration](https://help.churchteams.com/knowledge/event-registration?hsLang=en#main-content) - [Registration Attributes](https://help.churchteams.com/knowledge/event-registration?hsLang=en#registration-attributes) - [Settings](https://help.churchteams.com/knowledge/event-registration?hsLang=en#settings) - [Website Integration](https://help.churchteams.com/knowledge/event-registration?hsLang=en#website-integration) - [Fairs](https://help.churchteams.com/knowledge/event-registration?hsLang=en#fairs) - [Volunteers](https://help.churchteams.com/knowledge/volunteers?hsLang=en) - [Reports](https://help.churchteams.com/knowledge/reports?hsLang=en#main-content) - [Members](https://help.churchteams.com/knowledge/reports?hsLang=en#members) - [General](https://help.churchteams.com/knowledge/reports?hsLang=en#general) - [Financial](https://help.churchteams.com/knowledge/reports?hsLang=en#financial) - [Groups](https://help.churchteams.com/knowledge/reports?hsLang=en#groups) - [Settings](https://help.churchteams.com/knowledge/settings?hsLang=en#main-content) - [Account Information](https://help.churchteams.com/knowledge/settings?hsLang=en#account-information) - [Accessibility](https://help.churchteams.com/knowledge/settings?hsLang=en#accessibility) - [Notifications](https://help.churchteams.com/knowledge/settings?hsLang=en#notifications) - [User Accounts](https://help.churchteams.com/knowledge/settings?hsLang=en#user-accounts) - [Assimilation / Workflow Automation](https://help.churchteams.com/knowledge/assimilation-workflow-automation?hsLang=en#main-content) - [Saved and Scheduled Reports](https://help.churchteams.com/knowledge/assimilation-workflow-automation?hsLang=en#saved-and-scheduled-reports) - [Workflow](https://help.churchteams.com/knowledge/assimilation-workflow-automation?hsLang=en#workflow) - [Sales](https://help.churchteams.com/knowledge/sales?hsLang=en#main-content) - [Software Upgrades](https://help.churchteams.com/knowledge/sales?hsLang=en#software-upgrades) - [GrowthFinder](https://help.churchteams.com/knowledge/growthfinder?hsLang=en) - [Account Info](https://help.churchteams.com/knowledge/account-info?hsLang=en#main-content) - [Security](https://help.churchteams.com/knowledge/account-info?hsLang=en#security) [![CT Churchteams Logo](https://help.churchteams.com/hs-fs/hubfs/CT%20Churchteams%20Logo.png?width=380&height=74&name=CT%20Churchteams%20Logo.png "CT Churchteams Logo")](http://go.churchteams.com) Copyright © 2025, Churchteams