--- title: "We get a \"Timed Out\" message from the link on our website." description: We get a "Timed Out" message from the link on our website. --- [Skip to content](https://help.churchteams.com/knowledge/we-get-a-timed-out-message-from-the-link-on-our-website#main-content) English Show submenu for translations [More support](https://help.churchteams.com/knowledge/kb-tickets/new?hsLang=en) ![Churchteams Logo](https://help.churchteams.com/hs-fs/hubfs/CT%20Churchteams%20Logo.png?width=320&height=62&name=CT%20Churchteams%20Logo.png) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://help.churchteams.com/knowledge/kb-tickets/new) - [Contact us](https://go.churchteams.com/contact/) [Contact us](https://go.churchteams.com/contact/) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.churchteams.com/knowledge?hsLang=en) 2. [Settings](https://help.churchteams.com/knowledge/settings?hsLang=en) 3. [Accessibility](https://help.churchteams.com/knowledge/settings?hsLang=en#accessibility) # We get a "Timed Out" message from the link on our website. ## We get a "Timed Out" message from the link on our website. When you copy or build and copy a link in link builder be sure to paste that link directly on your website.  Often, people want to check the link to make sure it works, then when they see it works, they recopy it from their browser.  The problem is that the browser changes the original link to hide the login information.  So the link you are copying is different from the original link and will result in a "Timed out" message when you try to use it in another browser or after you log out of the session in your current browser.   It's okay to check the link that you get from Churchteams, just don't recopy it before you paste it onto your website. *Registration links created after 2018 no longer have this limitation.  **(updated 3/10/2020)*** - [Getting Started](https://help.churchteams.com/knowledge/getting-started?hsLang=en#main-content) - [Resources](https://help.churchteams.com/knowledge/getting-started?hsLang=en#resources) - [People Setup and Data Conversion](https://help.churchteams.com/knowledge/getting-started?hsLang=en#people-setup-and-data-conversion) - [Post-Conversion FAQs](https://help.churchteams.com/knowledge/getting-started?hsLang=en#post-conversion-faqs) - [People](https://help.churchteams.com/knowledge/people?hsLang=en#main-content) - [General](https://help.churchteams.com/knowledge/people?hsLang=en#general) - [Settings](https://help.churchteams.com/knowledge/people?hsLang=en#settings) - [Security](https://help.churchteams.com/knowledge/people?hsLang=en#security) - [Family/Household](https://help.churchteams.com/knowledge/people?hsLang=en#family-household) - [Directory](https://help.churchteams.com/knowledge/people?hsLang=en#directory) - [Merging](https://help.churchteams.com/knowledge/people?hsLang=en#merging) - [Notes](https://help.churchteams.com/knowledge/people?hsLang=en#notes) - [Groups](https://help.churchteams.com/knowledge/groups?hsLang=en#main-content) - [Organization](https://help.churchteams.com/knowledge/groups?hsLang=en#organization) - [Groups: Settings](https://help.churchteams.com/knowledge/groups?hsLang=en#groups-settings) - [Attendance](https://help.churchteams.com/knowledge/groups?hsLang=en#attendance) - [Communicate](https://help.churchteams.com/knowledge/communicate?hsLang=en#main-content) - [Member App](https://help.churchteams.com/knowledge/communicate?hsLang=en#member-app) - [Website Integration](https://help.churchteams.com/knowledge/communicate?hsLang=en#website-integration) - [Mailing Labels](https://help.churchteams.com/knowledge/communicate?hsLang=en#mailing-labels) - [Email](https://help.churchteams.com/knowledge/communicate?hsLang=en#email) - [Text-To-Church](https://help.churchteams.com/knowledge/communicate?hsLang=en#text-to-church) - [Content Pages & Tap Tags](https://help.churchteams.com/knowledge/communicate?hsLang=en#content-pages-tap-tags) - [Giving](https://help.churchteams.com/knowledge/giving?hsLang=en#main-content) - [General](https://help.churchteams.com/knowledge/giving?hsLang=en#general) - [Pledge Tracking](https://help.churchteams.com/knowledge/giving?hsLang=en#pledge-tracking) - [Setup](https://help.churchteams.com/knowledge/giving?hsLang=en#setup) - [Contribution Statements](https://help.churchteams.com/knowledge/giving?hsLang=en#contribution-statements) - [Online Giving](https://help.churchteams.com/knowledge/giving?hsLang=en#online-giving) - [Batches](https://help.churchteams.com/knowledge/giving?hsLang=en#batches) - [Check-in](https://help.churchteams.com/knowledge/check-in?hsLang=en#main-content) - [Text-to-Check-in](https://help.churchteams.com/knowledge/check-in?hsLang=en#text-to-check-in) - [Tablets](https://help.churchteams.com/knowledge/check-in?hsLang=en#tablets) - [Views/Settings](https://help.churchteams.com/knowledge/check-in?hsLang=en#views-settings) - [Setup](https://help.churchteams.com/knowledge/check-in?hsLang=en#setup) - [Troubleshooting](https://help.churchteams.com/knowledge/check-in?hsLang=en#troubleshooting) - [General](https://help.churchteams.com/knowledge/check-in?hsLang=en#general) - [Event Registration](https://help.churchteams.com/knowledge/event-registration?hsLang=en#main-content) - [Registration Attributes](https://help.churchteams.com/knowledge/event-registration?hsLang=en#registration-attributes) - [Settings](https://help.churchteams.com/knowledge/event-registration?hsLang=en#settings) - [Website Integration](https://help.churchteams.com/knowledge/event-registration?hsLang=en#website-integration) - [Fairs](https://help.churchteams.com/knowledge/event-registration?hsLang=en#fairs) - [Volunteers](https://help.churchteams.com/knowledge/volunteers?hsLang=en) - [Reports](https://help.churchteams.com/knowledge/reports?hsLang=en#main-content) - [Members](https://help.churchteams.com/knowledge/reports?hsLang=en#members) - [General](https://help.churchteams.com/knowledge/reports?hsLang=en#general) - [Financial](https://help.churchteams.com/knowledge/reports?hsLang=en#financial) - [Groups](https://help.churchteams.com/knowledge/reports?hsLang=en#groups) - [Settings](https://help.churchteams.com/knowledge/settings?hsLang=en#main-content) - [Account Information](https://help.churchteams.com/knowledge/settings?hsLang=en#account-information) - [Accessibility](https://help.churchteams.com/knowledge/settings?hsLang=en#accessibility) - [Notifications](https://help.churchteams.com/knowledge/settings?hsLang=en#notifications) - [User Accounts](https://help.churchteams.com/knowledge/settings?hsLang=en#user-accounts) - [Assimilation / Workflow Automation](https://help.churchteams.com/knowledge/assimilation-workflow-automation?hsLang=en#main-content) - [Saved and Scheduled Reports](https://help.churchteams.com/knowledge/assimilation-workflow-automation?hsLang=en#saved-and-scheduled-reports) - [Workflow](https://help.churchteams.com/knowledge/assimilation-workflow-automation?hsLang=en#workflow) - [Sales](https://help.churchteams.com/knowledge/sales?hsLang=en#main-content) - [Software Upgrades](https://help.churchteams.com/knowledge/sales?hsLang=en#software-upgrades) - [GrowthFinder](https://help.churchteams.com/knowledge/growthfinder?hsLang=en) - [Account Info](https://help.churchteams.com/knowledge/account-info?hsLang=en#main-content) - [Security](https://help.churchteams.com/knowledge/account-info?hsLang=en#security) [![CT Churchteams Logo](https://help.churchteams.com/hs-fs/hubfs/CT%20Churchteams%20Logo.png?width=380&height=74&name=CT%20Churchteams%20Logo.png "CT Churchteams Logo")](http://go.churchteams.com) Copyright © 2025, Churchteams