--- title: Does the system notify us and/or the donor when a credit card expires? description: Churchteams does notify both you and the donor. It can also look for a new expiration date if you choose to set this up. --- [Skip to content](https://help.churchteams.com/knowledge/when-a-credit-card-expires#main-content) English Show submenu for translations [More support](https://help.churchteams.com/knowledge/kb-tickets/new?hsLang=en) ![Churchteams Logo](https://help.churchteams.com/hs-fs/hubfs/CT%20Churchteams%20Logo.png?width=320&height=62&name=CT%20Churchteams%20Logo.png) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://help.churchteams.com/knowledge/kb-tickets/new) - [Contact us](https://go.churchteams.com/contact/) [Contact us](https://go.churchteams.com/contact/) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.churchteams.com/knowledge?hsLang=en) 2. [Giving](https://help.churchteams.com/knowledge/giving?hsLang=en) 3. [Online Giving](https://help.churchteams.com/knowledge/giving?hsLang=en#online-giving) # Does the system notify us and/or the donor when a credit card expires? ## Churchteams does notify both you and the donor. It can also look for a new expiration date if you choose to set this up. On any decline, for any reason, the donor is notified via email from Churchteams with the organizations name in the subject line and from GoE.  The organization can be informed as well of declined recurring donations using the notifications emails settings.  There is not a report available in CT or GoE that specifically pinpoints expired cards just these notifications. FAPS/GoE has a product available now that automatically reaches out to the card issuers to get the new expiration date.  It does not notify the cardholder.  It has a $50 registration fee, $10/month and 15 cents each time a card is updated.  If you are interested in this feature, please contact Bryce@Churchteams.com. - [Getting Started](https://help.churchteams.com/knowledge/getting-started?hsLang=en#main-content) - [Resources](https://help.churchteams.com/knowledge/getting-started?hsLang=en#resources) - [People Setup and Data Conversion](https://help.churchteams.com/knowledge/getting-started?hsLang=en#people-setup-and-data-conversion) - [Post-Conversion FAQs](https://help.churchteams.com/knowledge/getting-started?hsLang=en#post-conversion-faqs) - [People](https://help.churchteams.com/knowledge/people?hsLang=en#main-content) - [General](https://help.churchteams.com/knowledge/people?hsLang=en#general) - [Settings](https://help.churchteams.com/knowledge/people?hsLang=en#settings) - [Security](https://help.churchteams.com/knowledge/people?hsLang=en#security) - 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