--- title: Why does Churchteams timeout when using a link I created description: Why does Churchteams timeout when using a link I created --- [Skip to content](https://help.churchteams.com/knowledge/why-does-churchteams-timeout-when-using-a-link-i-created#main-content) English Show submenu for translations [More support](https://help.churchteams.com/knowledge/kb-tickets/new?hsLang=en) ![Churchteams Logo](https://help.churchteams.com/hs-fs/hubfs/CT%20Churchteams%20Logo.png?width=320&height=62&name=CT%20Churchteams%20Logo.png) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://help.churchteams.com/knowledge/kb-tickets/new) - [Contact us](https://go.churchteams.com/contact/) [Contact us](https://go.churchteams.com/contact/) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.churchteams.com/knowledge?hsLang=en) 2. [Communicate](https://help.churchteams.com/knowledge/communicate?hsLang=en) 3. [Website Integration](https://help.churchteams.com/knowledge/communicate?hsLang=en#website-integration) # Why does Churchteams timeout when using a link I created ## Why does Churchteams timeout when using a link I created? Be sure that you don't have another session of Churchteams open in the same browser that has a different security level, for example the Group Admin Level. Either close that other session or use a different browser before you use your new link. 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