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Help Center

Communication

Communication

Communicate

Texting

Start here with Text-to-Church

How do I create and use Text Templates?

An overview of Text-to-Chat

How to set up and use Text-to-Me

Why are parents' mobile numbers showing up on their child's profiles?

Can I get a notification when someone texts our Text-to-Church number?

What are the fees associated with texts from my Text-to-Church number?

How can I view the history of texts and emails?

An overview of Text-to-Register

Text-to-Attend Overview

What are best practices for sending texts?

How does a person opt out of the different types of text messages in Churchteams?

What is +Add Link in Text-to-Church?

How can I use QR Codes with Text-To-Church?

Churchteams recognizes my phone number as someone else when I try to register for something.

My browser is not opening the website that is sent back from a Text-to-Church link.

How do I include the church name in a text sent by email through Churchteams?

Can I use a short code in an outgoing text?

Why choose Text-to-Church when sending texts

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Email

How do I create and send an email?

Creating and Using Email Lists to email a group of people

How can I view email history?

How does the unsubscribe feature in Churchteams work and can I see who has unsubscribed?

How do I schedule emails?

Will my email save as I am working on it?

I cannot find an email template another staff member saved.

How to connect people to an Email List

How do I keep Churchteams emails from being placed in my spam/junk email folder?

What does it mean that our email bounced or was rejected?

What to do if someone is not receiving emails from Churchteams?

Nothing happens when I click "Email via your email".

Are there limits to the files that I can attach to an email?

Can I embed a video in a email in the classic email editor?

Email is being delivered to the wrong person with a similar gmail address

How do I email the parents of kids that are in a group?

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Mailing Labels

How do I create mailing labels in Churchteams?

How do I print address labels/envelopes for just one person?

Can I create a mail merge document?

Does Churchteams have a mailing label template?

Mailing label common problems

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Website Integration

How do I create a link for a subset of groups and access it with Text-to-Church?

Can I embed a registration form on our website?

How to Enable Cookies in Your Web Browser

Why does Churchteams timeout when using a link I created

How we integrate with eSPACE, a facilities management software.

Which option for calendar software is best for our church?

How to set up your church domain (web address), email, and website.

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Member App

How do I get the Churchteams Member App?

Installing the Churchteams Member App

Combined Member/Staff Access in the Churchteams Member App

How do we set up the Groups, Events, Resources, and other menu sections in the Member App?